Overview

Summary
Abridge is a market-leading ambient AI clinical documentation assistant—highly accurate, integrates seamlessly into EMRs like Epic, and dramatically reduces after-hours documentation. The investment is sizeable, but ROI makes it compelling for enterprise systems.
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Best For
Health systems, large clinics, and private practices prioritizing reduction of administrative workload.
Primary Use Case
Real-time AI medical scribe generating structured SOAP notes.
The Problem & The Promise
Physician burnout is worsened by 'pajama time'—hours spent documenting after clinic. Clinicians often spend more time typing than treating patients. Abridge promises to eliminate this burden by converting natural conversation into structured medical notes in real time.
Key Features
Ambient AI listening; Real-time SOAP note generation; Epic/Cerner EHR integrations; Referrals & discharge summaries; Multilingual support; Mobile & desktop apps
Integrations
Epic, Cerner, athenahealth, Allscripts
Pricing Range
Enterprise pricing, typically $150–$500 per provider per month depending on scale
Deployment
Cloud-based SaaS, with enterprise deployment support.
Security & Compliance
HIPAA, GDPR, SOC 2 Type II, HITRUST certified
Pros
High accuracy; Seamless Epic integration; Reduces after-hours admin; Clinician-friendly UI
Cons
Enterprise-level pricing; Limited self-service options for small practices; Training curve for adoption
How to Use
1. Install Abridge app or connect to your EMR.
2. Enable ambient listening in consult.
3. AI generates structured SOAP note in real time.
4. Review & sign off before adding to patient record.
Alternatives
Nuance DAX, Suki AI, Heidi Health, Lyrebird Health
User Ratings & Reviews Generally
4.8/5 average (based on clinician surveys and health IT forums)
Glassdoor Summary
Overall Rating: 4.8/5 | 93% would recommend

- Culture: Collaborative, supportive, transparent leadership. Fast-paced but flexible with good work-life balance.

- Compensation & Benefits: Competitive; employees rate benefits 4.6/5. Senior engineers ~$135K–$183K; directors up to $317K.

- Growth & Learning: Rapidly growing healthcare tech company; employees engage in impactful projects and continuous learning.

- Considerations: Remote-first with some hybrid roles; adapting to rapid growth can be challenging.

Verdict for Medtech Reviews: Highly positive workplace with strong employee satisfaction, attractive for talent, and indicative of a well-managed, innovative medtech company.

Does Abridge work outside the US?

Currently limited, but expanding

Does it integrate with all EMRs?

Major EMRs supported, custom integrations available.

There are no reviews yet.

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MedTech Reviews Team

Member since 3 months ago
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